Water Treatment Questions
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This is a guide on how to use the Mineral Purifier stick with your Hot Tub. Throw in a capful of Refresh with every use. Throw in 1/2 capful of Boost once a week or as needed and test for PH once a week. Mineral Purifier Video Mineral Purifier Starter Kit
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My Hot Tub pH Is High: How to Lower It
High pH (7.5 or higher) can cause cloudy water, scale, and itchy skin, and it makes your sanitizer work less well. Here's how to bring it back into range, based on our Arctic Spas maintenance instructions. 1. Confirm with a test strip Before adding anything, dip a test strip such as our LaMotte ... -
My test strips and the app do not agree
If your test strip and the app show different readings, here is how to figure out which one to trust. Test your water with a fresh test strip and compare it to the reading in the app. If you need new strips, you can order LaMotte Insta 3-Way Test Strips on ArcticSpaStore.com. If the strip and th... -
Onzen Troubleshooting Cloudy Water
**Onzen Troubleshooting Guide** **What should I do if my water is cloudy?** 1. Test pH (Should be between 7.2 and 7.5 ppm). Adjust if necessary with Adjust Down. 2. Adjust the Onzen run time to 24 (On24). Don't forget to turn it back down when the water is back to clear. 3. Measure the salt leve... -
**What to do if your surface feels like sandpaper and/or has calcium buildup?** **Cause** - Anytime the pH rises too high, even if it is for a short period of time, the calcium in the water will precipitate out and start forming on the surface of the spa. It will start out as a white powder and ...
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What Is Biofilm in My Hot Tub and How Do I Get Rid of It?
Biofilm is a slimy film that can build up on the inside surfaces of a hot tub. Here's how to get rid of it. 1. Add a double dose of Arctic Pure Boost Add a double dose of Arctic Pure Boost: Regular hot tubs: 1 cap. Swim spas and All Weather Pools: 3 caps. 2. Wipe down the inside with a wet ra...