Leaking Diverters Video
One minor issue and an easy fix is leaking diverters or controls. These are the bear paws that are around the edge of the spa. The issue comes from over tightening them one way or the other when you are moving the bear paws back and forth.
We have 2 different sizes and two different models of the bear paws. The larger bear paws are called diverters and the smaller ones are called controls. Each one comes either in black and grey or black and clear.
The first step in fixing these valves is to turn the power off to the spa.
We will start with the black and clear larger diverter valve. The first step is to remove the black part bear paw cap. This will expose the clear part underneath along with a Philips screw. You can remove the screw and the clear part will easily come off. You will then see the clear cap. You can turn the cap to the left to unthread it. Under the cap you will find the o-ring. Make sure the o-ring is not broken and is seated smoothly in the grove. Then simply reverse the process, thread the cap back on, install the clear part of the bear paw making sure that it is positioned so the paw will point into the tub when it is the middle position, install the screw and finally the black part of the paw. Then turn the power back on.
If you have the black and grey version, it is very similar. You will pull the entire bear paw up to remove it. This will expose the white cap. Unthread the cap, check the o-ring that it is in good shape and in the groove. Then reverse the process, thread on the cap and reinstall the bear paw making sure that it points to the into the tub when it is in the middle. Then turn the power back on.
Now on to smaller bear paws called controls. Both the black and grey version and the black and clear versions are very similar. Once again, start by turning the power off to the spa. Remove the entire bear paw. Especially on the black and clear version, this is a little difficult. Just make sure to pull straight up to remove. This will expose the cap. You can unthread the cap, double check the o-ring that it is in good condition and seated flat into the groove. Then reverse the process, thread the cap back on and install the bear paw.
There is a chance that the threaded cap is broken if this does not solve the problem with either the diverters or controls. We have replacement caps and o-rings on our website if you need to replace them.
If you need more help, email us at support@ArcticSpaStore.com or give us a call at 801-483-1001. Remember, we have everything for your Arctic Spa at ArcticSpaStore.com with the convenience of free home delivery.