Repair Instructions/Product Installation

  • Filtration Settings

    **Filtration Settings** Many customers ask us what the filter settings should be for the daily filtration cycle. By default, we recommend the following: FD2 - Filtration Duration - This means the filtration cycle will last for 2 hours each with each cycle. FF4 - Filtration Frequency - This means ...
  • How to Fix Leaking Diverters

    Leaking Diverters Video One minor issue and an easy fix is leaking diverters or controls.  These are the bear paws that are around the edge of the spa.  The issue comes from over tightening them one way or the other when you are moving the bear paws back and forth. We have 2 different sizes and ...
  • Low Level Programming

    Low level programming allows you to set up your spa (2011 through current) for the options that you have. You can access the low level programming by holding down the settings button for about 20 seconds until the the screen reads LLP. Once you access the menu, here is a list of what it means: P...
  • Pressure Switch Replacement Instructions

    Pressure Switch Replacement Instructions Turn power off to your spa at the breaker. Open Main Access Doors (On your spa they are located opposite of the waterfall). Locate heater (stainless steel tub about 1 foot in length). Close any available ball valves. These valves should be located on one ...
  • Spa Installation & Set Up Checklist

    **Installation & Set Up Checklist** Set Up Checklist Set Up Checklist Page 2
  • Spa is Leaking

    **Spa is leaking** If you see water leaking from the sides of the black Forever Floor drain, follow the instructions below. The majority of water leaks are from unions that have come loose from the expansion and contraction of the materials from temperature changes, vibration, or from slight shri...
  • Tripping the Breaker (Software 1.2 and higher)

    **Tripping the breaker (Software 1.2 and higher)** If your spa is tripping the breaker, you can put the spa in to a Ground Fault Test Mode to test each one of the electrical components in order to see which component is the problem. This would allow you to continue to have your spa operational mi...
  • Tub is Overheating

    **Tub Is Overheating** If you find that your spa seems to be overheating, especially during the summer months, change the FD setting on the filtration cycle from FD2 to FD1. This will halve the amount of hours that your pumps are running for and will reduce the heat inside the cabinet of the spa....